Showing posts with label Vista. Show all posts
Showing posts with label Vista. Show all posts

How to Fix the Hewlett Packard Extended Service Plan Malware. Hey HP! What A Horrible Thing To Do To Customers... Automatically Installing MALWARE! SHAME ON YOU.. You Freaking WANKERS!

Free Advice from Long Ago... It Worked for Me Then... Maybe It'll Work for You Now... 

On my Vista Computer, Hewlett Packard tries to sell me an Extended Service Plan for my printer Every Day. Every Freaking Day!

Briefly: I Found the File that was Delivering the Advertisement and Deleted it... 
I deleted the file called
TotalCareSetup.ReminderPillar.Content
and that seems to defeat this advertisement...
it was hidden in C:\Program Files (x86)\Hewlett-Packard\HP TCS

 also...

 If I Drag the Advertisement Down to the bottom of the screen, the 'Reminder' goes into the Task Bar. I use Auto Hide, so most of the time the Reminder is not visible and the computer is still able to be to used... If I notice that the computer is slow, I right click on the Icon in the Taskbar and click on Close. The reminder stays away for 10 minutes.
And That's Good Enough For Me... Most of the Time... 

That's a Really Good Solution if You are Uncomfortable Deleting Files on the Computer... LIKE: What If This Breaks My Machine?

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This Malware is installed for free when you purchase a Printer from Hewlett Packard. (HP ENVY 7640)

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Break Time!

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Why not watch a fine Youtube Video Instead?
https://www.youtube.com/watch?v=Hom0fYd5uX4
'Let's Work Together' by Canned Heat 
performed in 1970 on The Beat Club TV Show

Together we'll stand
Divided we'll fall
Come on now people
Let's get on the ball
And work together
Come on, come on
Let's work together

You know together we will stand
Every boy, girl, woman and a man.

(Slide Guitar Riff)

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Another fine Video from the Beat Club is:
'One More Saturday Night' performed by The Grateful Dead.
They use Album Covers as a Light Show. 
Using the Green Screen TV Production Technique.
The Album Covers are AoxomoxoA and Anthem of the Sun.
https://www.youtube.com/watch?v=rvTcUIdYEtA
and the Modulation, The 'Walkup' During the song...
They Play a Chromatic Chord Scale UP and 
All The Dancers Throw their Hands into the Air.
This Specific Video Has the German Lady Introducing The Band IN GERMAN... 

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I AM using Norton 360 and there is a conflict between Norton's Startup Manager and the Windows Task Scheduler... I used Norton 360 to Turn OFF the Application hpwuSchd, restarted the computer, and continued on with my life after wasting a day troubleshooting malware... Deep Sigh...

 If you are Not using Norton 360, follow the instructions at:
http://support.hp.com/us-en/document/c00875441
They may or may not work... Good Luck!

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History of How I Failed to figure out how to remove this malware...
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 I tried declining the offer but it keeps on re-appearing...

 I tried remind me later but, of course, it comes back to remind me later.

 I tried Yes I want to buy your *$%#%%$*** Service Plan and then a new webpage appears with the details of this Annoying Offer. I can Close that window and the reminder stays away for a few minutes but then it re-appears...
Screenprint of the Disease...
Another Screenprint with More Error Messages...

 If I press The Keys on the Keyboard Ctrl, Alt and Del all at the same time, Click on Start Task Manager, I can End the Task called 'Reminder' on the Applications Tab... But That only works temporarily...
Another Solution that Fails:
Advanced Users May... Find your own copy of the malware hpwuschd and move it to the Recycle Bin...
It may be hidden in many different locations...

Mine was in C:\Program Files (x86) ... 
Use the Search Box... Type in hpwu and look for results...
Move the File to the Recycle Bin... 
Do Not Empty the Recycle Bin...
You may want to restore the application later...
In case this Screws Up Your Computer...
Restart The Computer...


Even after doing all this... The Malware Persists...
It's a Tricky One... 


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 Here is the recommended fix from HP service department that DOES NOT WORK FOR ME. Some kind of Task Scheduler Window Appears but... I couldn't figure out how to actually make it work... Sadly, following the instructions fails.

 http://support.hp.com/us-en/document/c00875441

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 4/30/2015 HP Notebook PCs - Registration Reminder Continues to Appear after Action is Completed | HP® Support

 http://support.hp.com/us-en/document/c00875441 1/2

 This document pertains to HP Notebook PCs with Windows Vista.

 The Windows Task Scheduler can be set to automatically start programs or display messages at prearranged times. Programs that display reminder
popup windows may include:

 Easy Internet Sign-Up – Sign up with an Internet Service Provider (ISP)
PC Registration – Register your PC with HP
Extended Service plan – Sign up for an extended warranty
Service plan – Review warranty terms and conditions

 There are reported instances where some notebook programs continue to display pop up reminders even after you perform the requested action. In
most of these instances, the program did not remove the Task Scheduler entry and the pop-up message displays each time the Task Scheduler
starts. To stop the pop-up message action from repeating, you must run the Task Scheduler program and manually remove the entry.

 To prevent automated tasks from starting multiple times, remove the entry from the Task Scheduler by performing the following actions:
1. Click Start, type Scheduler in the search field, and select Task Scheduler when it appears.
If prompted for permission, click Continue.
2. In the left column, click Task Scheduler Library.
3. In the center column, select the task you want to stop.
4. In the right column, click Delete, and then click Yes to confirm deletion.
5. Close the Task Scheduler window.
The task or reminder will no longer begin automatically.
HP Support
Support Home Products Software and Drivers Communities Contact Support
Description
Remove an automatic action from Task Scheduler
Yes No
Was this document helpful? No, Total Failure.

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 And Now some pretty pictures to relax my mind... Can't waste too much time on Malware... Got to have some fun! I would rather be reminded of my Camping Trip at the Rainbow Gathering 2014 Near Salt Lake City, Utah
Guided Meditation

relax and enjoy


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 This could be useful... What if I scheduled a Task to Email Hewlett Packard and Rant about this problem... and then repeat that task every minute until the end of time? Naw... That would be Evil...

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 Now I plan to run MalwareBytes and go read a Good Book... I'm Reading 'Crossfire' by James Patterson... Interesting Plot!

 http://www.jamespatterson.com/books_crossFire.php#.VUM4fPlFCpc

 Detective Alex Cross and Bree's wedding plans are put on hold when Alex is called to the scene of the perfectly executed assassination of two of Washington D.C.'s most corrupt: a dirty congressmen and an underhanded lobbyist. Next, the elusive gunman begins picking off other crooked politicians, sparking a blaze of theories—is the marksman a hero or a vigilante?

 I can't wait to find out... Will Alex Cross Enforce The Law or will he 'Be Incompetent' and allow the Patriot Sniper to Continue Cleaning Up America?
No Malware Found... No Help Here...

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 So I looked at Norton 360 Startup Manager and Found...
hpwuSchd Application... and asked Google... What is this?

 http://www.file.net/process/hpwuschd.exe.html
What is HPWuSchd.exe?
The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the HPWuSchd.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

 The process known as HP Software Update belongs to software Hewlett-Packard hpwuSchd or HP Software Update or hp deskjet (version 5600, 3500) or HP Software by Hewlett-Packard (www.hp.com).
Description: HPWuSchd.exe is not essential for Windows and will often cause problems. HPWuSchd.exe is located in a subfolder of "C:\Program Files" (typically C:\Program Files\Hewlett-Packard\HP Software Update\). Known file sizes on Windows 8/7/XP are 49,152 bytes (98% of all occurrences), 27,660 bytes, 122,880 bytes or 25,600 bytes. http://www.file.net/process/hpwuschd.exe.html
The HPWuSchd.exe file is not a Windows system file. The application is loaded during the Windows boot process (see Registry key: MACHINE\Run). The program is not visible. You can uninstall this program in the Control Panel. Therefore the technical security rating is 39% dangerous, however you should also read the user reviews.
If you still experience problems with HPWuSchd.exe, you can do the following:
look for help on the www.hp.com website...

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Great Movie: "Planetary" Documentary - Astronauts speak of One World Interconnected. GAIA. Tribal Elders, Ecology People and Philosophers...

https://www.outerplaces.com/science/item/8369-planetary-documentary-features-nasa-imagery-and-earthly-sights-to-be-released-on-earth-day 

 Features NASA Imagery and Earthly Sights,.. This Earth Day, filmmakers Guy Reid and Steve Kennedy will celebrate our planet by releasing their new documentary, Planetary, which contains all the Earth porn you'll ever need in service of a larger environmental and spiritual message.

 https://www.imdb.com/title/tt3462896/

 As seen in the trailer, the film will juxtapose images of Earth from NASA missions with everyday scenes from Earthly life, at Buddhist monasteries in the Himalayas and in downtown Tokyo and Manhattan. It will also feature interviews with many experts who will speak to their perspective on our planet, including astronauts Mae Jemison and Ron Garan, cosmologist Brian Swimme, National Geographic explorer Elizabeth Lindsey, and physicist Peter Russell, as well as poets, authors, philosophers, environmentalists, doctors, Buddhist scholars, and more. 

 We are in the midst of a global crisis of perspective. We have forgotten the undeniable truth that everything is connected. PLANETARY is a provocative and breathtaking wakeup call, a cross continental, cinematic journey, that explores our cosmic origins and our future as a species. PLANETARY is a poetic and humbling reminder that it's time to shift our perspective. PLANETARY asks us to rethink who we really are, to reconsider our relationship with ourselves, each other and the world around us - to remember that: we are PLANETARY. In a stunning visual exploration, the film interweaves imagery from NASA Apollo missions with visions of the Milky Way, Buddhist monasteries in the Himalayas, and the cacophonous sounds of downtown Tokyo and Manhattan, with intimate interviews from renowned experts including astronauts Ron Garan and Mae Jemison (the first African American woman in space), celebrated environmentalist Bill McKibben, National Book Award winner Barry Lopez, anthropologist Wade Davis, to National Geographic Explorer Elizabeth Lindsey, and Head of the Tibetan Buddhist Kagyu school, the 17th Karmapa. They shed new light on the ways our worldview is profoundly affecting life on our planet.
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